Starting May 7, 2018, UCSF began enrolling and tracking study subject visits in a single clinical trials management system, OnCore, for all clinical trials that bill through APeX.
Have questions? Call the OnCore Support line at 415-502-2962 or send an email to [email protected].
This change is taking place for three important reasons:
- Provide a centralized system of record for patients who are enrolled in UCSF clinical trials
- Support accurate and compliant billing practices for those individuals
- Enable UCSF to be audit-ready with OnCore generating automatic reports across all clinical trials
Resources for CRCs
Where to Go For Help
The Office of Clinical Research is committed to assisting study teams; here are options for getting help with questions you may have.
Email and Phone Support
- OnCore Technical Support and Training Team - [email protected] / 415-502-2962
- APeX Research Support Team - APeX Research/CRC Page / 415-514-APEX (2739)
Training
- Webinar - additional training sessions have been added for general Q&A and Subject Enrollment. For the full schedule, follow this link to the UC Learning Center and then click the Register button in the upper right corner.
- Online courses are available for viewing whenever you would like.
What Began on May 7?
If you have questions about Subject Enrollment or Tracking in OnCore, please email via the link, or call 415.502.2962.
Add your name to the OnCore Users mailing list to ensure you receive timely information about OnCore updates and enhancements.